Terms & Conditions

You may need to create an account to use some or all of the service. Information supplied during registration must be accurate, complete and kept up to date. You must not register for an account using another person’s details, create an account on behalf of someone else, or allow another person to use your account. An account is personal to the registered customer and may not be sold, transferred or shared.

You are responsible for keeping your login details confidential and for all activity carried out through your account. If you believe that your account, password or payment information has been accessed by another person, you must stop using the account and notify the operator through the available support channel as soon as possible. You should use a strong password and take reasonable steps to secure the devices and networks used to access the service.

We may carry out identity, age, location, payment and security checks before or after an account is opened. You agree to provide information and documents that are reasonably required for these checks. Until verification is completed, access to some features may be limited. If information cannot be verified, is misleading, or indicates that the account does not meet the applicable requirements, the account may be suspended or closed.

• You must meet the legal minimum age for online gambling in your jurisdiction.
• You must use the service only for lawful purposes and only from a location where access is permitted.
• You must not use an account to launder money, conceal the source of funds, evade restrictions or carry out fraudulent activity.
• You must not use software, bots, scripts, automated tools or other methods intended to interfere with games, promotions, account controls or the normal operation of the website.
• You must not introduce malicious code, attempt unauthorised access, probe security systems or disrupt the service for other users.
• You must not abuse errors, technical faults or unintended features. Any suspected error should be reported and not deliberately exploited.
• You must not use the service in a way that harms other customers, the operator, payment providers or third-party service providers.

We may suspend or close an account where we reasonably suspect a breach of these terms, unlawful activity, fraud, collusion, misuse of a promotion, a security risk or a requirement to do so under applicable law. We may also restrict an account while an investigation or verification process is underway. Any decision about an account will be handled in accordance with applicable legal and regulatory obligations.

Responsible gambling

Gambling should be an enjoyable leisure activity, not a way to make money or solve financial problems. Set a budget before you play and do not gamble with money needed for rent, bills, food or other essential expenses. You should also set limits on the time you spend playing and avoid gambling when affected by alcohol, medication, stress or other factors that may affect your judgement.

Tools or account controls may be available to help you manage your play, such as deposit limits, time reminders, activity reviews, breaks or self-exclusion. Availability and operation may depend on the service and applicable requirements. If gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop playing and seek support from an appropriate Australian gambling-help service or health professional.

Privacy and communications

Personal information is handled in accordance with the applicable Privacy Policy. Information may be collected and used to provide the service, verify identity and age, process payments, protect accounts, meet legal obligations, prevent fraud and improve the website. We may use service providers to perform these functions, subject to appropriate requirements. You should read the Privacy Policy for information about collection, use, disclosure, storage and your privacy choices.

Where permitted, we may send service messages and information about products or promotions. You can manage marketing preferences using the available unsubscribe or account controls. Important operational messages, including security notices, account updates and changes to terms, may still be sent when necessary.

Intellectual property and website content

The website, branding, text, graphics, software, game content and other materials are owned by or licensed to the operator or its third-party providers. You may use them only for personal, lawful access to the service. You must not copy, reproduce, modify, publish, distribute, reverse engineer or commercially exploit any part of the website unless you have written permission or the law permits it.

Liability and applicable law

Nothing in these terms excludes, restricts or modifies a right, guarantee, condition or remedy that cannot lawfully be excluded under Australian consumer law or other applicable legislation. Subject to those rights, the service is provided on an available basis, and we do not promise that it will always be error-free, secure, suitable for every purpose or available at every time.

To the extent permitted by law, you are responsible for losses arising from your breach of these terms, misuse of the service, use of an unauthorised payment method or failure to protect your account. If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply. These terms are governed by the laws that apply to the relevant service and your use of it, subject to any mandatory rights available to you.

Questions and complaints

If you have a question, identify an account or payment issue, or wish to make a complaint, use the customer support option provided on the website. Please include enough information for the matter to be reviewed, but do not send passwords or unnecessary sensitive information. We may ask for further details, allow time for investigation and provide an outcome through the available communication channel.